Menu Discovery Learning

Discovery Learning Cookie Policy

At Discovery Learning we take your privacy very seriously hence, we appreciate and respect the importance of data privacy and security on the Internet.

Definitions

These definitions should help you understand this policy better and be aware of what exactly we refer to. By writing “we,” “us,” “our,” and “Discovery Learning,” we are referring to Discovery Learning UK LTD, a United Kingdom limited liability company. We provide fitness training qualifications to those individuals who wish to obtain a fitness instructor or personal trainer qualification (the “Services”). When we say “member,” “you”, “client”, and “student” we are referring to the individual who has signed up and paid us to use the Services. When we say “you,” “prospect” or “Potential student” we are referring either to a person who has visited our website and requested further information or a call-back via any of our forms, an individual who has called in and accepted to be added on our database, an individual added . A “Subscriber” is an individual (who is or is not currently using our services) who opted in to receive e-mail or text communications from us in regards to promotions, new courses, changes and general industry or company news. “Personal Information” defines any information that identifies or can be used to identify you directly or indirectly, including, but not limited to, first and last name, date of birth, email address, gender, occupation or other demographic information.

Our services are offered via our website www.discovery.uk.com or via telephone on 0208 543 1017 and this Privacy and Cookie Policy refers to the above mentioned. When we say “Website”, we are also including the website itself (mobile and desktop version), applications, widgets, blogs, social media profiles that we have.

Cookies

This website uses cookies and similar technologies for various purposes, including to distinguish you from other users of the website.

Cookies and similar technologies we use on this website

A cookie is a small file which asks permission to be placed on your computer’s harddrive. Although these cookies don’t tell us exactly about your specific identity or who you
are, they do allow us to recognise your device and remember your preferences or actions once you’ve accepted the cookie policy. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow websites to respond to you as an individual. And they can tailor their operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

This website also uses technologies such as web pixels. These are other technologies that store information in your browser or device, using local shared objects or local storage.

Please see below a full list of cookies being used on www.discovery.uk.com

_ga Tracking cookie for Google
Analytics. Used to distinguish users
_gat_UA Tracking cookie for Google Analytics. Used to throttle request rate.
_gid Tracking cookie for Google Analytics. Used to distinguish users
AtreemoUniqueID_cookie Tracking by assigning a unique MD5 code identifier to each customer and tracking their journey after they click on a link.
PHPSESSID Session cookie. Used to identify user sessions.
_hjIncludedInSample Session cookie for Hotjar. Used to confirm if user should be included in test samples.
cb-enabled Confirmation cookie for cookie acknowledgement. Used to record when the user has dismissed the notice to prevent it re-appearing on return visits.
exp_cartthrob_session_id - Session cookie for CartThrob. Identifies the user session for eCommerce.
exp_csrf_token CSRF stands for Cross Site Request Forgery. This cookie is a security enhancement to ensure form submissions cannot be intercepted.
exp_last_activity Contains the date of the user’s last activity on the site
exp_last_visit This is only relevant to registered users and contains data relating to the dates of their visits to the site
exp_tracker Keeps track of the last 5 pages the user visited on the site, which helps us to redirect them to the right place when submitting forms.


Why we use cookies and similar technologies

When you access the Discovery Learning website, we use cookies in order to create an enjoyable navigation experience for you. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

These are the main types of cookies that we use and why we use them:

Strictly necessary cookies – these cookies are necessary in order for our website to function at its best. These cookies will allow you to navigate our website, add courses to your basket and purchase them.

Site analytics – used in order to measure and analyse how customers use our website and respond to marketing, used to improve the overall navigation experience and site functionality

Cookies can be either “session cookies” (temporary and automatically deleted from your device when you exit the browser) or they can be “persistent cookies” (last until their expiry date or until you or your browser delete them). By law, we are required to ask your permission before storing non-essential cookies on your device but if you choose to block or delete cookies or similar technologies, it may prevent the website from functioning properly.

You may refuse to accept cookies by altering the settings on your internet browser.
Generally, this can be done by visiting the “Settings” menu in your browser. You can also visit the EU-based Your Online Choices website, which will show you the cookies and similar technologies currently in use on your browser, and allow you to opt-out of these.

Analytics cookies

Our website uses cookies provided by Google Analytics. These cookies allow us to collect information in an anonymous form about engagement with our website.
They tell us, for example, the number of visitors to our website, how visitors have come to our website, and the pages they visited. You can find out more about Google Analytics by visiting www.google.com/policies/privacy/partners/, and you can opt-out of the use of these cookies by visiting https://tools.google.com/dlpage/gaoptout.

Advertising cookies and similar technologies

We work with third parties including Facebook who may use cookies, web beacons and other storage technologies to collect and receive information from our website and elsewhere on the internet, and use it to provide measurement services and targeted adverts. The use of these tools can tell us when you visited our website, the pages you visited, and the links you followed. This information will be used to make advertising more relevant to your interests. The parties that place these cookies may use the information collected in accordance with their own privacy policies. Please note that if you do block these third party tools, you will still see advertisements, but these will not be tailored to your interests.

By continuing to use our site and our cookies policy, you agree to the cookies outlined being placed on your device.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@discovery.uk.com

Best way to get in touch with us

We always want to hear from our students or future students, so here are the best ways to contact us if you have any questions or complaints or would like to exercise any of your rights as detailed above.

To exercise any of your rights as outlined in this policy please contact Discovery Learning by:

Phone on 0208 543 1017

Email on info@discovery.uk.com

Post at:

Discovery Learning
Unit B206 Trident Business Centre
89 Bickersteth Road,
Tooting,London,
SW17 9SH